Based on your qualification
IEnergizer IT Services Pvt Ltd
We Are Hiring!!!!
Job Title: Customer Service Executive – Voice Process
Location: AKR Tech Park, Kudlu Gate, Bangalore -560068
Company: iEnergizer
Salary: Up to ₹20,000 per month
Experience: Freshers and experienced both can apply in Voice Process (Domestic or International)
Education: Graduation (Mandatory)
Job Overview:
🔻For Freshers: Entry-level position with full training on handling customer calls. Supportive environment with coaching, competitive pay, and growth opportunities.
🔻For Experienced Professionals: Handle complex cases with autonomy. Better compensation, preferred shifts, and leadership opportunities based on proven expertise.
Key Responsibilities:
🔻 Handle inbound customer calls professionally and efficiently.
🔻 Resolve customer queries, complaints, and technical issues.
🔻 Follow established protocols and scripts for various customer scenarios.
🔻 Meet call quality standards and performance metrics.
🔻 Document all customer interactions in the company's CRM system.
🔻 Provide product/service information and guidance to customers.
Issue Resolution: Handle escalations and ensure customer satisfaction.
Required Skills & Experience:
Proven experience in handling a Voice Process (Domestic or International).
Excellent verbal communication skills with clear pronunciation
Fluent English with good comprehension abilities
Basic computer proficiency and typing skills
Experience with CRM software or quick ability to learn new systems
Strong problem-solving and troubleshooting abilities
Patient and empathetic approach to customer issues
Why Join Us?
✅ Competitive salary package (Up to ₹20,000 per month).
✅ Career growth opportunities in a dynamic work environment.
✅ Exposure to global process management.
Apply now and be a part of iEnergizer's growing team!
How to Apply:
WhatsApp your Resume To HR Hemavathi -7353774993.
