Based on your qualification
Firstcry
First cry.com is Asia's largest online shopping portal for kids and baby products with more than 90000 products and over 9 lac happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 1200 employees and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore & Mumbai. The company is also expanding through the Franchise route, with more than 300+ stores opened across various states in India making it the second largest player in offline stores.
Job Description:
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Completes store operational requirements by scheduling and assigning employees.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Promotes optimum staff performance by coaching, counselling, and disciplining employees.
Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
Ensures availability of merchandise and services by approving contracts.
Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.
Markets merchandise by studying advertising, sales promotion, and display plans.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Leads operations by initiating, coordinating, and enforcing program procedures.
Retail Store Manager Qualifications and Skills
Strong customer service skills
Superior management skills
High level of flexibility
Ability to adapt to different customers
Great written and verbal communication skills
Natural talent for motivating and developing teams
Send your CV to [email protected]
