- We are seeking enthusiastic and customer-focused individuals to join our insurance company as Customer Success Champions (Freshers).
- As a vital part of our customer support team, you will be responsible for delivering unparalleled experiences by swiftly responding to inquiries through various channels and ensuring exceptional customer satisfaction.
- Your expertise in providing precise information about insurance policies, coverage details, and claim procedures will position you as a trusted advisor.
- Proactively tackling complaints and concerns, you will exceed customer expectations with prompt and effective resolutions.
- Meticulously documenting interactions and collaborating with cross-functional teams, you will drive comprehensive solutions and uphold an unwavering commitment to customer satisfaction.
- A bachelor’s degree in any discipline, excellent verbal communication skills in English and Hindi, and a strong customer service orientation are required.
- Basic knowledge of insurance concepts and the ability to handle irate customers professionally is essential, and willingness to work in rotational shifts is expected.
Customer Success Champions
Company Name: Gigin Technologies Pvt Limited
Job Type: Full Time
Job Category: Customer Success Champions
Salary Estimate: 3.3 LPA
Qualification: Graduate
Experience: Freshers
Job Location: Bangalore
