Our Privacy Policy
This Privacy Policy describes how Gigin Technologies Private Limited ("Gigin," "we," "us," "our") collects, uses, processes, and protects your personal information when you use our Services, including our Agentic Product Suite, Hiring Agent Suite, and Verification Agents Suite.
Enhanced Data Processing: With our AI-driven platform and automated job board integration services, we process additional categories of data through intelligent agents and secure third-party platform access. This policy reflects these expanded capabilities and enhanced data processing activities.
Capitalised terms used hereunder and not specifically defined shall have the meaning ascribed to them under the Term of Service.
Last Updated on January, 12, 2026
Information We Collect
How We Use Your Information
Legal Bases for Processing (International Compliance)
3.1 International Data Protection Compliance
We comply with data protection laws in multiple jurisdictions:
United States: CCPA, VCDPA, and other state privacy laws
India: Personal Data Protection Bill and IT Act requirements
UAE: Data Protection Law and regional regulations
Data Sharing and Third-Party Disclosures
4.1 Service Providers and Processors
We share information with trusted service providers who assist in delivering our services:
Technology Infrastructure:
Cloud hosting providers (AWS, Microsoft Azure, Google Cloud)
AI/ML platform providers for model training and inference
Content delivery networks and performance optimization services
Security monitoring and threat detection services
Secure credential storage and encryption service providers
Business Operations:
Payment processors for billing and subscription management
Customer support platforms and help desk services
Analytics providers for usage monitoring and optimization
Background check providers for verification services
Third-party platforms for automated job board integration (limited to authorized automated access)
4.2 Business Partners (With Your Consent)
Recruitment Ecosystem Partners:
Job boards and professional networking platforms
Applicant tracking systems (ATS) and HR software
Assessment and testing platform providers
Interview scheduling and video conferencing tools
4.3 Legal and Regulatory Disclosures
We may disclose information when required by law or to:
Comply with legal processes, court orders, and government requests
Protect our rights, property, or safety and that of our users
Prevent fraud, security threats, or illegal activities
Enforce our Terms of Service and investigate violations
Respond to emergency situations involving immediate danger
Respond to legitimate requests from third-party platforms regarding automated access
4.4 Business Transfers
In connection with corporate transactions such as mergers, acquisitions, or asset sales, your information may be transferred as part of the business assets, subject to appropriate privacy protections.
4.5 Anonymized and Aggregated Data
We may share anonymized, aggregated data for:
Industry research and benchmarking studies
AI model improvement and development
Academic research on hiring trends and practices
Public policy research on employment practices
Research on automated hiring and job board integration effectiveness
International Data Transfers
5.1 Cross-Border Processing
Your data may be processed in multiple countries including:
United States: Primary data processing and AI model training
India: Local data processing for Indian customers
UAE: Regional infrastructure for Middle East operations
5.2 Transfer Safeguards
For international transfers, we implement appropriate safeguards:
Adequacy decisions where available
Data processing agreements with all processors
Encryption and access controls for all transferred data
5.3 Data Localization
Where required by local law, we maintain data processing facilities in:
India for critical personal data of Indian residents
Other jurisdictions as legally required
Data Security and Protection Measures
6.1 Technical and Organizational Measures
We protect data using:
End-to-end encryption and secure backups
Multi-factor authentication and access controls
Regular security audits and penetration testing
Automated threat monitoring and incident response
Disaster recovery systems and business continuity plans
Staff background checks and confidentiality agreements
Ongoing security training for all personnel
6.2 Breach Response
In the event of a security breach, we will:
Act promptly to contain and assess the incident
Notify authorities and affected individuals as required by law
Assist with remediation and protective measures
Conduct post-incident review to strengthen safeguards
Maintain transparent communication throughout the process
Data Retention and Deletion
7.1 Retention Periods
We retain personal information only as long as necessary:
Account data: Duration of relationship plus 7 years
Candidate data: Per customer settings or legal requirements
Verification records: 7 years
Usage analytics: Up to 3 years
Financial records: As required by tax and accounting laws
Job board credentials: Until account termination or consent withdrawal
7.2 Deletion Process
Data is securely deleted according to:
Automated deletion schedules
Verified user deletion requests (processed within 30 days)
Legal hold requirements may extend retention periods
Regulatory requirements and ongoing legal proceedings
Your Rights and Deletion
8.1 Data Subject Rights
You have the right to:
Access your personal data and receive copies
Correct inaccurate or incomplete information
Delete your personal data (subject to legal limitations)
Object to or restrict processing activities
Data portability in machine-readable formats
Withdraw consent at any time (where processing is based on consent)
Opt out of AI model training participation
Human review of automated decision-making
8.2 Exercising Your Rights
Contact us through:
Account dashboard privacy settings
Email: privacy@gigin.ai
Written requests to our office address
Customer support for assistance
Processing Time: Requests are generally processed within 30 days, though complex cases may take up to 45 days. We may require identity verification.
Jurisdiction-Specific Provisions
9.1 California Residents (CCPA/CPRA)
Consumer Rights:
Right to know what personal information is collected and used
Right to delete personal information (with certain exceptions)
Right to correct inaccurate personal information
Right to opt-out of sale or sharing of personal information
Right to limit use of sensitive personal information
"Sale" Disclosure: We do not sell personal information in the traditional sense but may share data for business purposes as described in this policy.
9.2 Indian Residents
Local Compliance:
Processing of critical personal data within Indian territory
Enhanced consent mechanisms for sensitive personal data
Local grievance redressal procedures
Compliance with sector-specific regulations
Grievance Officer: Contact our India Grievance Officer at support@gigin.ai
9.3 UAE Residents
Regional Compliance:
Processing in accordance with UAE Data Protection Law
Cross-border transfer restrictions and safeguards
Local data subject rights and remedies
Compliance with sector-specific regulations
AI and Automated Decision-Making
10.1 AI Processing Activities
Our AI agents assist with:
Job description creation and optimization
Candidate recommendation and assessment
Interview support and evaluation
Hiring trend analysis and insights
Automated job board posting and management
10.2 Human Oversight
All AI outputs are subject to human review
No hiring decisions are made solely by AI
Users retain full control over outcomes
Ability to override AI suggestions at any time
10.3 Your Rights Regarding AI
You have the right to:
Request human review of AI recommendations
Understand the basis for automated outputs
Challenge AI assessments and decisions
Opt out of certain automated processing
Receive explanations of AI logic and potential consequences
10.4 Bias Prevention and Fairness
We actively work to prevent discrimination by:
Regular testing for bias and discriminatory impacts
Using diverse training data and validation sets
Implementing fairness constraints and monitoring
Transparent disclosure of AI limitations
Ongoing monitoring and algorithmic auditing
AI and Automated Decision-Making
We use cookies and similar technologies to operate, secure, and improve our platform. These include:
Essential cookies for core functionality and security
Analytics cookies to understand usage and improve services
Preference cookies to remember settings
Marketing cookies to deliver relevant content (with consent)
You can manage cookies through your browser, account settings, or opt-out tools. We may also use web beacons, pixel tags, local storage, session tokens, and device fingerprinting for analytics, functionality, and fraud prevention.
Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from someone under 18, we will delete it immediately and take steps to prevent future collection.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, new features, legal or regulatory requirements, or industry standards. Minor updates take effect immediately upon posting; material changes take effect 30 days after notice. We will notify you via email, in-app messages, website notices, or direct communication (for enterprise customers). Continued use of our services after the effective date constitutes acceptance of the updated policy.
International Privacy Frameworks
14.1 Privacy Shield and Adequacy Decisions
While Privacy Shield is no longer active, we continue to adhere to its principles and rely on:
Adequacy decisions where available
Additional safeguards and security measures
Regular assessment of transfer mechanisms
14.2 Global Privacy Standards
We align our practices with international standards including:
ISO/IEC 27001 for information security management
Privacy by Design principles in system development
Fair Information Practice Principles
Contact Information and Data Protection Officers
15.1 General Privacy Inquiries
Primary Contact:
Email: support@gigin.ai
Address: Gigin Technologies pvt. ltd. 10th floor, Abhaya Heights, 9th Cross Rd, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078
Phone Number: [+91 95154 96544]
15.2 Regional Data Protection Officers
India:
Email: support@gigin.ai
Responsibilities: Local compliance, Indian data subject rights
15.3 Rights Requests and Complaints
Data Subject Rights:
Email specific requests to support@gigin.ai
Submit written requests to our office address
Contact customer support for assistance
Supervisory Authorities: You have the right to lodge complaints with relevant data protection authorities in your jurisdiction.
This Privacy Policy is effective as of 12th January 2026 and governs our privacy practices across all services including our traditional verification services and new Agentic Product Suite.